Hello! I’m Miranda Rush
How I Lead to Drive Results
I'm an experienced professional in management and leadership of 10 years, delivering top-line sales results in growing the business through insight and action by demonstrating excellent time management, organization skills, and attention to detail. I'm a leader in change through positivity and a growth mindset by having the ability to communicate effectively with the leadership teams, stakeholders, and associates. I uphold positive associate relations that lead to brand and team engagement by creating emotionally engaging customer experiences consistent with the brand. As I lead teams and drive growth, I ensure that my approach to leadership remains inclusive and empathetic by fostering an environment of psychological safety where all team members feel valued and supported. Additionally, I continuously seek opportunities to mentor and develop emerging leaders within the organization. As a result, I have proven the ability to lead and build a culture within teams, develop a pipeline of associates to promotions, and can influence up and across to achieve consistent results.
Experience
Enthusiastic Leader through Growing and Developing Teams
November 2021- April 2023
Associate Recruiter
Sourced and recruited candidates for various healthcare roles, including nurses, accountants, data entry, behavioral health relations, and administrative staff.
Utilized job boards, social media, and other recruitment tools to identify and attract top talent.
Conducted interviews and screenings to assess candidates' skills, experience, and fit for specific roles and organizations.
Developed and maintained relationships with potential candidates and industry contacts to build a robust talent pipeline.
Stayed up-to-date on healthcare industry trends and hiring practices to ensure competitive recruitment strategies.
Adhered to legal and ethical recruitment practices to ensure compliance with employment laws and regulations.
Provided timely and professional communication to candidates throughout the recruitment process, including job offers and onboarding details.
Provided consultative support throughout the candidate's life cycle.
Met and exceeded assigned client coverage goals for open positions.
Developed strategies that optimized assigned clients' and candidates' success.
Analyzed and identified candidate, role, and market trends to increase service satisfaction for the candidate and client.
Mentored new recruiters to develop best practices for assigned client.
July 2021 - November 2021
Assistant Store Manager Pink, Victoria's Secret
Led and executed company initiatives to support Store of the Future concepts.
Developed associate retention strategies with the Store Manager.
Demonstrated and provided coaching to the entire store through selling behaviors and building customer loyalty.
Displayed understanding of how all roles work for the good of the team.
Executed Talent Life Cycle for direct reports and was accountable for the execution of the assigned team. Talent Life Cycle actions included selection/interviewing, onboarding, coaching/performance management, succession, reward and recognition, and culture/engagement.
Scheduled and led performance management for direct reports (Annual, Mid-year, Monthly Touch points) and oversaw execution of assigned team.
December 2020 - July 2021
Brand Operations Manager, Victoria's Secret
Led and executed company initiatives to support Store of the Future concepts.
Owned understanding of shipment visibility to ensure processing payroll is scheduled to meet product flow demands and adjusts schedule appropriately.
Primary owner of Asset Protection (AP).
Shared Key Performance Indicator reporting and built the capacity of the entire store team around physical inventory outcomes.
Led the execution of all store projects and compliance, including physical inventory, markdowns, re-tickets, and other non-selling-related tasks.
Oversaw team processing and replenishment.
Determined operational and product life cycle planning for the store and drove business growth through short-term and long-term actions that focused on improving merchandise availability.
Set weekly direction and supported execution for product life cycle activities, including processing, backroom organization, replenishment, and sell-down.
Owned partnership with maintenance and tracking and follow-up of all maintenance issues.
Managed supply budget and made the final decision on all supply orders.
June 2020 - December 2020
Store Leader, Arula
Reported directly to the Vice President of Store Experience of Arula (formerly known as A'Beautiful Soul).
Under my business leadership, I consistently ranked within the top three stores in Monthly and Quarterly results.
As Brand Leader, I was responsible for in-store operations and planning, planning and supporting the execution process of floorsets and refresh plans, window sets, and markdowns.
In addition, I managed payroll and was responsible for the Store's financial performance, sourced and hired all team members, conducted and facilitated Brand Representative, Guest Lead, and Assistant Lead training.
June 2018 - June 2020
Pink Manager, Victoria's Secret
Owned and executed brand initiatives and strategies (Sales Education, Launches, Events, Brand Promotions, and Product Testing).
Gained business insight and took action by reviewing Brand results daily, weekly, and monthly, and linked behaviors to actions.
Took initiative to understand the brand and offered solutions on how the store could drive top-line growth.
Worked with Sales Leadership Team to determine payroll management and took appropriate actions.
Identified personal successors and co-created individual development plans of direct reports.
Scheduled and led associate observations and monthly performance reviews for the assigned team.
Tracked attendance of direct reports.
Executed required HR and My Talent transactions of direct reports.
May 2023- Current
Selling Team Leader Aerie and OFFLINE
Drives sales by maximizing fitting room and sales floor productivity and building guest loyalty through a best-in-class guest experience.
Contributes to the overall financial success of the store by analyzing reporting and daily trends to make strategic business decisions.
Supports the Store Team Leader in developing short and long-term business plans to drive key KPIs.
People leader through motivating and inspiring my team through AEO's core values as a role-model leader.
Recruits and hires strong talent to ensure the store is always staffed to meet business needs.
Consistently provides ongoing performance feedback through real-time coaching to drive associate engagement.
Executes daily operational procedures by supporting the team in maintaining visual standards throughout every zone in the store, and most importantly, ensuring the fitting rooms are always guest-ready per AEO Brand Standards.
Ensures store safety standards are maintained, being committed to Asset Protection standards, and always adhering to AEO's policies and procedures.
Academics
Learning and Living
September 2020- Current
Columbus State Community College, AAS, Business Management
Deans List January 2021
Deans List December 2022
Honor Roll in the National Society of Leadership and Success
August 2022
Columbus State Community College, Certificate, Foundations of Business
This certificate was awarded to me by the faculty and staff of the Business Programs Department to recognize my achievement with an emphasis on writing and composition, an overview of business disciplines, technological literacy, managing personal finances, interpersonal development and awareness, and an overall understanding of how to succeed in a college environment.
May 2022
Microsoft Excel (Microsoft 365 Apps and Office 2019), Certificate
Demonstrates the fundamentals of creating and managing worksheets and workbooks, creating cells and ranges, creating tables, applying formulas and functions, and creating charts and objects.
Projects
A Strategic View of Ascena Retail Group, Inc.
I wrote an in-depth research paper on Ascena Retail Group, Inc and their subsidiaries using their SWOT Analysis and cited other sources with a centralized focus on Ascena's CEO, Gary P. Muto's leadership style's effectiveness.
Chapter 10 and Emotional Intelligence 2.0
I wrote a paper reflecting on Chapter 10 of Travis Bradberry and Jean Greaves's book, Emotional Intelligence 2.0, explaining why and how having emotional intelligence in the workplace is essential while providing helpful examples with cited research.
The Effectiveness of a Four-Day Workweek
This is an audio PowerPoint I researched and created, graphs included, about how a four-day workweek can be more profitable, produce higher quality work, and supports work culture. I used Shake Shack's four-day workweek model for its selected managers, comparing their results to the traditional five-day workweek.
Personal Branding
This was a fun and creative assignment given to visually represent my personal brand. I chose to focus on my leadership skills to grow and develop teams in customer-facing industries. I was assigned to use no less than five images to convey this message as well as find a quote that represented my personal brand.
My Skills
Tricks of the Trade
Interpersonal Skills
Raising the Bar
Dependable
Above and Beyond
Teamwork
A Valuable Skill
“To handle yourself, use your head; to handle others, use your heart.”
Eleanor Roosevelt, diplomat, activist and former first lady of the United States
